Gartner 2010 and Beyond

Gartner Reveals Five Business Process Management Predictions for 2010 and Beyond

Research firm Gartner released the following 5 predictions for BPM in a press release on 13 January 2010.

• By 2012, 20 per cent of customer-facing processes will be knowledge-adaptable and assembled just in time to meet the demands and preferences of each customer, assisted by BPM technologies.
• By 2013, dynamic BPM will be an imperative for companies seeking process efficiencies in increasingly chaotic environments.
• Through 2014, the act of composition will be a stronger opportunity to deliver value from software than the act of development.
• By 2014, business process networks (BPNs) will underpin 35 per cent of new multi-enterprise integration projects.
• By 2014, 40 per cent of business managers and knowledge workers in Global 2000 enterprises will use comprehensive business process models to support their daily work,   up from 6 per cent in 2009.

Their predictions show that process management and the tools that drive it will evolve significantly in the next few years. BPM won’t be just an extension of workflow that is based on simplistic process models where the process route is pre-determined. Process management solutions like XMPro will be provide innovative ways to deal with work management now and in the future

Read Gartner’s predictions here